Privacy Policy
Last updated November 2026
Hup Up Attractions respects your privacy. This policy explains what information we collect when you call, text, or book with us, and how we use it.
Information we collect
- Your name, phone number, email address, and delivery address when you make a reservation.
- Details of your booking, such as rental items, dates, and payment status.
- Calls and text messages you exchange with our hotline, including voicemail recordings.
How we use it
- To take and manage your reservation, arrange delivery and pickup, and contact you about your booking.
- To send booking confirmations, payment links, and delivery updates by text message.
- To send occasional promotional texts, only if you agreed to receive them.
Payments
Payments are processed securely by our payment provider. We do not store your full card number.
Text messages
Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help. Customer phone numbers and messaging consent information may be processed by service providers, such as messaging and technology providers, solely as necessary to deliver and operate the requested messaging program. Customer information will not be shared with third parties for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers as described here. We keep records of text consent, opt-outs, and the texts we send for at least 24 months. See our SMS Terms.
Mobile phone numbers and SMS opt-in consent information will never be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Service providers, such as Twilio, may process the information only to operate the messaging service.
Sharing
We share information only with service providers that help us run our business, such as our phone, text messaging, and payment providers, and only as needed to provide our services.
Contact
Questions about this policy? Call us at (845) 777-7585 or email info@hupupattractions.com.
